Groups (Account screen)

A Group record, just like a Guest record contains detailed information for an individual or company and needs to exist (as a Group Account) in order to create a Stay record (reservation) for a group booking. See also Guest Information.

Often, you may need to create a Group when generating a Group Block reservation; if you do not have the Group in your system during the Group Block creation, you will click Create New Guest at the appropriate point in the process and enter all of the guest information at that point.

 

To create a Group record in your Skyware Systems without creating a Group Block you will need to open the Group Account information screen and enter the details there. The Groups Account screen has several tabs on which information may be entered. These tabs include General, Other, Contacts, Bookings, and Comments. However ONLY the General tab contains REQUIRED fields for generating a new entry.

Note: Group Accounts may also be A/R Accounts, but not always. In some cases an account may display as a Group and A/R Account, however it is only when the account is used for both direct billing (as an A/R Account) AND Group Bookings (as a Group Account) will you see the screen as the Group and A/R Account screen. Your Group Account screen may even be labeled as a "Group and A/R and Negotiated Rate Account", if the account has special rates set up. If the account is also an A/R account, it may be accessed from the A/R Accounts screen as well as the Group Accounts screen.

 

Once you have a Group record in Skyware Systems, the information on the Group can be accessed and edited from the Group Account screen at any point. Group Stay information is accessed the same way individual stay information is accessed, on the Group Main Folio screen.

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Date Updated March 19, 2024